Reference

Privacy Policy at taysontoto

We collect and protect your personal information to keep your account secure, process your deposits via DANA, OVO, GoPay and QRIS, and let you withdraw winnings without friction.

Account security verified at sign-upPayment data encrypted end-to-endWithdrawal verification completes in hours
taysontoto Privacy Policy at taysontoto
REACH US DIRECTLY

Privacy Questions and Data Requests

Team online

Email Support

Contact our privacy team at [email protected] with data access, deletion, or correction requests. We respond within 48 hours with confirmation and next steps.

Live Chat

Open the live-chat widget inside your account dashboard during lobby hours (07:00–23:00 Indonesia time, seven days a week) to report data concerns immediately.

Account Settings

Update your personal details, email, and phone number directly under Account → Privacy Settings. Changes apply instantly and we log the modification timestamp.

HOW WE SECURE YOUR DATA

Data Handling, Cookies and Account Protection

Encryption and Storage

All account data—including name, email, and payment method—travels over TLS 1.2+ encrypted connections. Servers are hosted on isolated cloud infrastructure with automatic backups daily.

Cookie Usage

We use session cookies to keep you logged in across pages and analytics cookies to count visits and track which games you open. You can disable cookies in your browser; your account remains accessible but the lobby may load more slowly.

Account Security

Your password is hashed one-way before storage; we cannot read or reset it without your email verification. Two-factor authentication is available under Account → Security if you want an extra layer.

Data Retention

We keep your account details and transaction history as long as your account is active plus seven years. You can request deletion of non-essential data by filing a formal request through support.

Third-Party Sharing

taysontoto does not sell your personal data. We share only the minimum required with DANA, OVO, GoPay and QRIS processors to complete your transactions, and with fraud-prevention partners where local law permits.

Your Rights

You have the right to access, correct, or request deletion of your data at any time. Email [email protected] with your account email and ID number; we'll respond with your data export or confirmation of changes within five business days.

Frequently Asked About Your Data

Your DANA or OVO credentials never reach taysontoto servers directly. Our payment gateway sends your request through encrypted channels to the payment provider, which confirms the transfer and reports only a transaction ID back to us. We store only the transaction reference, amount, and timestamp—not your wallet login details.

Yes. Submit a deletion request to [email protected] from your registered email address, including your account ID. We will deactivate your account within 24 hours and delete non-essential personal data within 30 days, retaining only transaction records required by law.

Your account remains in our system indefinitely; we do not auto-delete inactive accounts. Your data continues to be encrypted and backed up. If you want it removed sooner, contact support with a formal deletion request and we will process it within the timeframe outlined in our policy.

We track your play history to show your account balance, transaction record, and game sessions—this helps us support you and detect fraud. We do not sell this data to third parties. We may share aggregated, anonymous trends with game studios for product improvement, but never personal identifiers.

Withdrawal records are kept for seven years after each transaction for financial compliance and dispute resolution. You can request a copy of your complete withdrawal history from support at any time by verifying your account email and ID number.

Yes. Whether you access taysontoto from your phone in Bandung, Medan, or anywhere in Indonesia, our app and mobile website use the same TLS encryption as desktop. We do not log your geographic location; we only record your IP address for fraud detection and comply with local law regarding regional access.

Change your password immediately via Account → Security, then email [email protected] with the details. Our team will review login history, flag unusual activity, and reset your session. If fraud is detected, we work with payment partners to recover funds where possible.